Job Description

CarMax, the way your career should be!

Position Overview

As a Vehicle Delivery Driver, you play a key role in creating an exceptional car-buying experience. Today’s customers expect convenience, and you’ll deliver just that—literally. You’ll bridge the gap between a customer’s online purchase and their home delivery, ensuring every step feels seamless and rewarding. From loading and unloading vehicles to finalizing paperwork and handing over the keys, you’ll make the moment unforgettable. Driving a company-owned truck, you’ll represent CarMax with professionalism, strong communication, and a commitment to safety.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Operate a two-car hauler to deliver vehicles safely and efficiently.
• Load, transport, and unload vehicles at designated locations, ensuring timely and accurate deliveries.
• Facilitate home delivery transactions, including paperwork and customer handoff.
• Provide outstanding customer service, interacting with customers and team members professionally.
• Perform condition checks and verify vehicles meet CarMax cosmetic standards before delivery.
• Conduct daily equipment inspections to maintain safety and operational excellence.
• Maintain accurate logs and documentation in compliance with company requirements.

Required Qualifications

• 21 years of age or older with a valid state-issued driver’s license.
• Class B CDL preferred; additional state-specific endorsements may apply (e.g., Illinois Class C, Indiana “For Hire,” Louisiana Chauffeur’s License, Mississippi Class D Commercial).
• Clean driving record with no more than 6 penalty points in the last three years.
• 1+ year of customer service experience and 1+ year of delivery driving experience or CarMax experience.
• Ability to lift up to 50 lbs, operate a manual transmission, and work outdoors in varying weather conditions.
• Must possess or obtain a DOT Medical Card within 28 days of hire.
• Strong communication and teamwork skills with adherence to CarMax policies and safety standards.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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